Shipping policy

At The Umnia, we aim to process and dispatch all orders within 3–5 business days.

Once your order is shipped, you will receive a tracking number to follow your delivery.

Shipping Options

• Standard Shipping (5-10 days): $9.95 AUD
• Express Shipping (Aus-wide, 2-4 days): $14.95 AUD
• FREE Shipping on Orders Over $70 AUD: Buy 2 or more frames and enjoy free standard shipping—perfect for gifts or backups!

Returns

We offer a 30-day return policy on all orders, even if the product has been used. If you're not completely satisfied, you can return your order for a full refund or exchange—no questions asked.

To initiate a return, please contact our customer service team at info@theumnia.com